Review replies service

Coming soon

Every review answered, in your voice.

A managed service from the Panelane team: replies to your Google reviews written the way you would write them, with the difficult ones held for your approval, and a short report each month.

Not live yet. This service is being built. It goes live for each business only once Google grants that business's profile access to the Google Business Profile API, which Google approves case by case. Until then we will not post anything on your behalf.

How it will look

Review · ★★★★★Shower screen fitted perfectly, and they rang ahead before delivery.
Your reply, postedThank you. Glad the screen went in without a hitch, and we will pass your note on to the delivery team.
Review · ★★☆☆☆Order arrived a day late.
Draft reply, held for your approvalWe are sorry it was late. Please call the branch so we can put it right.

Illustration only. Example wording, not real reviews.

What the service will do

Planned for launch.

01

Your voice

We agree your tone with you first: how you sign off, what you never say, how you handle a complaint.

02

Held for approval

Positive reviews get a reply automatically. Negative reviews get a draft that waits for your approval before anything is posted.

03

Monthly report

A short monthly summary of the reviews you received and the replies that went out.

Panelane can already show your Google reviews on your own site and lets your staff reply to reviews left there. The managed reply service for Google itself is the part that is coming soon.

Book a demo

Ask to be first in line.

Tell us your business and your Google profile, and we will contact you when the service can go live for you.